Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service staff is taught to speedily care for all of our hosting users’ inquiries and information requests. Via our ticketing system, you will be able to fill in your question and a support staff representative will likely get back to you within maximum sixty minutes. Realistically, practice indicates that the regular reply time is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is offered by a crew of experienced specialists which are ready to respond to your request without delay. You can get hold of the support staff by launching a help support ticket from your Website Control Panel or by posting us an e–mail. On working days, you may as well call us on the telephone or make use of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Deep Domain’s Control Panel provides a detailed knowledge base which is incorporated into all sections. In each part, you’ll find a Help control key which will load for you a variety of step–by–step courses on how to take advantage of a certain option or execute a particular action. In addition, we have created short training video clips so you can get a better idea of the Control Panel’s interface.